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Ideas behind the bottle ? |
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1.
Vision
2.
Model companies
3.
Image
4. Business
strategy
5.
Consumer segments
6. Market
channels
7.
Target groups
8. Wine
Style
9.
Competency
10. Genesis Vineyard
11. Varieties
12. Cultivation
13. Wine making
14. Technology
15. Quality |
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1.
Vision |
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Villa Sandahl Kft is a new player
in a traditional wine region, which has been growing vines since the
roman empire (at least). Needless to say, it is important to refine the
specific terroir opportunities and all accumulated values from the past,
but it is equally important to bring in new approaches where significant
progress have been made since the old times.
The
behaviour among wine consuming people is under constant evolution and
has changed drastically even in the latest decades. It is necessary to
keep up with offering a product that is recognised for being attractive
and competitive.
To keep energized and passionate
in the long run, it is also vital when producing wine, that the owners
of Villa Sandahl themselves adores to drink their own wines and
enthusiastically like to present their thrilling story.
All together, Villa Sandahl has
the vision:
Villa Sandahl's vineyards has the
potential to bear such grapes,
which vinified by the best equipment
and methods available,
results in wines with chance to be recognized on
European markets,
as one of the best dry white
wines.
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2.
Model companies |
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To succeed to realise the vision
and all other values referred above, Villa Sandahl must:
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Applying quality- and business
skill
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Create profit margin by
customer satisfaction
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Find the right people (and get
rid of the rest)
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Don’t fear new thinking
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Be energized and passionate
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Keep persistent and long-term
Models
from other business professions are such companies
as Toyota, Ikea and
Google. They are interpreted as reliable, serious,
persistent, long term, inventive, market oriented and quality driven.
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3.
Image |
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There is an image concept called 'out of
the box'. Inside the box there are such companies and
persons, which are mainstream and rather easy to predict.
For example Brittney Speers and soap operas.
Outside
of the box there might also reside companies and persons.
They are much more unique and harder to keep track of. If
their products and offerings are strong and high in demand,
their customers like them, because they are creative and
don't follow the majority. Examples of 'out of the box' are
'Monte Python's Flying Circus' and Lars von Trier films.
From the early start in 2004, Villa
Sandahl has in fact acted very much 'out of the box'. How
many goes to Hungary with their money, how many finds the
most amazing vineyards there are, how many starts a wine
production without any degree from schools, who wins several
Decanter medals after a few years, etc, etc.
Villa Sandahl has actively taken the
decision to strive for uniquely high quality, implying that
an 'out of the box' position would be highly beneficial. A
recent example is to apply a unique label for each wine and
vintage. This is introduced by the 2010 wines, and has been
enthusiastically received from critics and customers. |
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4. Business strategy |
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It is a fact in most parts of the
world, that cheap and low quality wines have lesser and lesser demand.
Wine is more and more seen to fill a life style and being a source of
adventures, instead of a cheap way of getting drunk. Consequently, low
quality wines are exposed for a hard price press and risk to get
unprofitable to produce.
On
the other hand, and quite contrary, high quality wine have a lot better
profit margin. This fact has a lot of reasons, and amongst other can be
mentioned the scarceness of ultimate vineyards, the difficulties to find
necessary competency, and the timeless problem to get quality into all
parts of a wine production.
High quality wines have good
margins but will always be a very limited volume on the wine market.
Villa Sandahl's vineyard has the potential to give the necessary grape raw
material for excellent quality wine. Thus, the preferred business
situation for Villa Sandahl is to produce relatively small amounts of
very high quality wines.
The company structure being
established consists of one Hungarian company, called Villa Sandahl Kft,
to cultivate vineyards and produce wine, and one Swedish company, called
Sandahl International AB, to own the Hungarian company and marketing the
wine primarily on the European market. |
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5. Consumer segments |
Comparing with basic food, water, shelter etc, wine
is a not product that is necessary for survival. Because of that, wine
can easily be excluded and replaced by something else, and consequently
a wine products get rather sensitive for any kind of influences, e.g.
fashion, trends, politics etc. One way to structure wine consumers into
segments, is to look on how they use wine:
- Drinking wine to get drunk
Anything containing alcohol is suitable.
- Drinking wine to be social (intoxication as
the glue between friends)
People and accompany is more important then the wine, e.g. ordinary
parties.
- Drinking wine to bring a feeling (beyond
intoxication) The wine has a role in the arrangement, e.g. a good
dinner with fine wine.
- Drinking wine to create an experience The
wine is crucial for an arrangement, e.g. the food depends on the
wine
- Drinking wine as a passion Wine is the centre
for arrangements, e.g. a wine tasting of rare quality wines
- Drinking wine to show prestige The price tag
is crucial, e.g. cheering after signing an agreement
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No |
Segment |
Quality |
Appearance |
Satisfaction |
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1. |
Boozing |
Low |
Tetra |
Drink to get drunk |
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2. |
Social |
Ordinary |
Bag in box |
Drink to get more sociable |
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3. |
Emotional |
Selected |
Nice bottle |
Drink to make life richer |
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4. |
Enthusiastic |
Premium |
Design bottle |
Drink to get excitement |
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5. |
Passionate |
Ultimate |
Unimportant |
Analyse to get a nerd |
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6. |
Prestige |
Unimportant |
Boutique bottle |
A way to show power |
A lot of other segment models could imagined, but
this rather simple segment model is good enough. |
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6. Market
channels |
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In previous chapter a consumer segments model was
defined, ranging from simple to advanced usage of wine. As a wine
producer you now have to meet this customer demand by appropriate wine
products. And the trick is to estimate what the customer is prepared to
pay to get the satisfaction referred in the table above. Estimated
consumer prices and other logistics are given in the table below.
Note, that consumer prices are referring to countries
with functioning competition and insignificant excise taxes. For example
Sweden, all prices are 3 € higher.
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No |
Consumer segment |
Quality |
Consumer price |
Typical wine origin |
Typical distributor |
Order volumes |
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1. |
Boozing |
Low |
-> 2 €
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Argentina |
Bulk suppliers |
Truck-loads |
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2. |
Social |
Ordinary |
2 - 5 €
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Hungary |
Chain stores, monopolies |
Many pallets |
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3. |
Emotional |
Selected |
5 - 8 €
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South Europe |
Ordinary retailers |
Few pallets |
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4. |
Enthusiastic |
Premium |
8 - 20 €
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France |
Specialised retailers |
Part of pallet |
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5. |
Passionate |
Ultimate |
20-200 €
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Bordeaux,
Burgundy |
Niche retailers |
Single cases |
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6. |
Prestige |
Unim-portant |
200 € ->
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Bordeaux 1er cru |
Prestigious traders |
Single bottle |
Comments to the segments:
- Boozing. Wine produced in Europe gets too
expensive for this segment.
- Social. Many Hungarian producers are
targeting this consumer segment. To get profitable, the wines must
be modern and stream lined and production must be large-scale and
cost efficient. The Swedish monopoly Systembolaget is also
performing best in this segment, and are quite good to promote its
producers (but very poor in promoting higher segments). The
conclusion is that Villa Sandahl must make a quality that surpass
this segment.
- Emotional. This segment still cover rather
big volumes and can generate substantial sale. However, to be
profitable as a small producer, the higher end of this segment ought
to be reached. This is typically the Villa Sandahl Silver Line
segment.
- Enthusiastic. Now the sale volumes are
considerable lesser than previous segments, but the margins are
great. This is typically the Villa Sandahl Golden Line segment, but
to sell Villa Sandahl’s even modest production of around 7 000
bottles of Golden Line a year, many European countries must be
covered.
- Passionate. To come up to this cult segment,
either it is necessary with a lot of hype marketing, or to get good
support from influential writers and critics. (Villa Sandahl is glad
if only being a “dark horse” on a passionate wine tasting.)
- Prestige. The producers of this segment are
either well-known producers since centuries ago, or tiny boutique
wineries producing surreal quality wines.
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7. Target groups |
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From
previous chapter table about consumer segments, a lot of facts were
presented, such as consumer satisfaction, wine quality, profit margin
and ordered volumes. From all presented facts above, Villa Sandahl has
decide to select “emotional” and “enthusiastic” consumers to be the most
important (shaded rows in below table).
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Target groups |
Consumers |
Quality |
Price |
Volumes |
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Boozing |
Low |
-> 2 € |
Truck-loads |
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Social |
Ordinary |
2 - 5 € |
Many pallets |
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Villa Sandahl target groups |
Emotional |
Selected |
5 - 8 € |
Few pallets |
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Enthusiastic |
Premium |
8 - 20 € |
Part of pallet |
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Passionate |
Ultimate |
20-200 € |
Single cases |
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Prestige |
Unimportant |
200 -> |
Single bottle |
The most important group in Villa Sandahl target
groups is consequently the “emotional” and “enthusiastic” consumers,
which below are called the “wine loving ordinary people”. However, there
are certainly a lot of other groups and players around them, which are
important when to deal with the wine loving ordinary people, see the
table below.
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No |
Villa Sandahl targets groups |
Product channels
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Information channels |
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1. |
"Wine loving ordinary people" (emotional and enthusiasts) |
Quality retailer, Internet shop |
Web site, Face book, Newsletters |
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2. |
Prestigious restaurant sommeliers |
Sample bottles |
Personal contact, Newsletters |
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3. |
Wine journalists |
Arrange tasting |
Tell a good story |
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4. |
Wine critics and wine challenges |
Submitting bottles |
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Comments to the Villa Sandahl target groups and
channels to reach them:
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Villa Sandahl first mission is to satisfy wine
loving ordinary people, looking for such wines that offer them
something extra (beyond intoxication). That might be Villa Sandahl’s
unique and successful history, the wine value for money or the trend
for Riesling. Wine loving ordinary people are somewhat price
sensitive, but if the quality and image is obviously attractive,
these people can be pushed to pay more then they usually do.
Channels are:
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Quality retailers like Villa Sandahl and
convince the customer.
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Internet shops are very cost efficient, since
all middlemen are eliminated.
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Email newsletters are good to push the
customer to reflect and buy.
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Web sites, facebook and other modern media
should not be overlooked.
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Sommeliers at restaurants are another target for
Villa Sandahl, since Villa Sandahl wines go very well with food.
Also prestigious restaurant sommeliers are excellent ambassadors for
Villa Sandahl.
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Journalists are another good ambassador for Villa
Sandahl, and an article is much cheaper than an advertisement of the
same size.
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Wine quality is not very transparent and easy
analysed by people in general, resulting in a shortage of reliable
advices and guidance. This is provided by wine critics who thereby
get very influential, thus making up an important target group for
Villa Sandahl.
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There are many wine challenge arrangements,
and it is important to select the influential, such as The Vine
Advocate, Decanter and Riesling du Monde.
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8. Wine style |
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Villa
Sandahl always have to consider making different types of wine for their
different target groups, or try to make compromises that many target
groups are ready to accept.
As an example of this conflicts,
is the two target groups “wine loving ordinary people” and “wine
critics” which has slightly contrary preferences:
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Wine critics |
Wine loving ordinary people |
They are a bit "classic" conservative with "correctness rules" like: |
They are easier to flatter, and skip correctness
in favour for: |
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"Wine to food
must be dry" |
"Pour any good wine available" |
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"Noticeable sugar is
undesired" |
"Some sweet body is
preferred" |
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"Acidity must be
noticeable" |
"Acidity may not be
disturbing" |
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"Wines must be region
typical" |
"Typicality not a big
matter" |
Most wine loving ordinary people
prefer a boost of the body with some residual sugar (5 - 7 g/l). This is
a bit over the detectable level when tasting, but clearly within the EU
definition for dry wine. However, for wine critics this sugar level
might be (a couple of grams) too high. Consequently, Villa Sandahl
ferment the Silver Line to higher residual sugar to satisfy wine loving
ordinary people, and ferment the Golden Line with less sugar to catch
the critics and more “classic” wine loving ordinary people.
Furthermore, Villa Sandahl don't
want that their wines should be referred to as “sour” or “acid”. This
means that the acidity level should be moderate (5 - 7 g/l, or about the
same amount as for sugar) and that the acidity should be round and ripe.
This is mainly achieved by late grape harvesting.
On the other hand, acidity brings
elegance and freshness. Villa Sandahl’s “soft acidity” approach above
must consequently be balanced by a “fresh acidity” contrast. This is
obtained by selecting the “mineral acidity” Riesling variety as the
optimal variety of choice, and to avoid malolactic fermentation (which
anyway doesn't go well with Riesling). Without this acidity boost, wine
critics should be sceptic to the wine style of Villa Sandahl.
Volatile acidity in excess levels
can be regarded as a flaw in a wine. However, in a moderate level (0.5 -
0.7 g/l), volatile acidity release the smell and brings complexity to
the wines.
Late grape harvest cause the sugar
to rise, which means that the alcohol level can get high when fermenting
to dryness (above 13%). This is not a big problem if the wine is rich,
so that the alcohol can be hidden among a lot of other supplying
components. Despite this, Villa Sandahl must avoid a too high alcohol
levels, since health care institutions see high alcohol levels as
unfashionable.
Producers to hold up as models for
preferred wine style might be Hirtzberger and FX Pichler from Wachau and
Zind-Humbrecht from Alsace. |
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9.
Competency |
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The Villa Sandahl owners are::
Thord Sandahl
from Värnamo in Sweden, has a genuine experience of business
and leadership, being president of the large size Swedish road carrier family
corporation Sandahlsbolagen AB.
Christer Sandahl
from Lund in Sweden, has a long experience
of official wine judgements in the Swedish wine association Munskänkarna, and has
collected and tasted rare wines from all over the world for over 25 years.
One of the most important areas
for to succeed with an efficient quality operation, is to find the right
people. Villa Sandahl
employees:
Tibor Toth from Hungary. He is cultivating the Villa Sandahl vineyards
and taking care of the Villa Sandahl's real estates.
Dedicated consultants:
Gunnel
Sandahl is the wife to Christer Sandahl. She is consultant in computer
laboratory programming and also arrange conferencing in her Swedish
company Sandahl Consulting AB. Gunnel also has a minority share in the
newly acquired vineyards.
Fabien Stirn from
Sigolsheim in Alsace. He
is a talented wine maker of the fifth
generation, producing superb Alsace grand cru wines. He is the invaluable
oenological consultant for us.
Dedicated subcontractors:
Soós
Katalin is our wine broker in the Budapest area. She helps
our restaurant and shop customers with samples for tasting
and she is pleased to take wine orders and make wine
deliveries.
Bacó
Ambrus is our genius wine maker, preferring the most natural as possible
process to cultivate and make wine. His expert area is
laboratory and chemistry. Ambrus originates from Badacsonytomaj.
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10.
The vineyards |
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Badacsony is located on the
northern shore of lake Balaton in the western part of Hungary. The
distance from Badacsony to Budapest is around 200 km, which also is the
distance to Vienna in Austria and Zagreb in Croatia |
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The Badacsony hill is a remnant of volcanoes, which
were active four to five million years ago at the end of the Pannonian
epoch. The area was once covered by the Pannon sea, which later was the
ancestor of the Danube river. That is why sedimentary rock can be found
under the volcanic rocks. The geomorphology of the area is very varied,
it comprises bigger and smaller basins, basalt and lime-stone mountains.
The Balaton lake, with an area of almost six
hundred square km, is much younger, just slightly more than twenty
thousand years old. |
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The first vineyard to
be acquired by Villa Sandahl is consequently called the "Genesis
vineyard" (former Zsuzsanna vineyard). It is one of the steepest slopes of
the Badacsony Hill. The vineyard is 3.4 hectares, has a gradient of
about 1:5, and is straight south-facing. Villa Sandahl regard this vineyard to have
the same potential as many famous vineyards in Alsace and Wachau.
The
more recent acquired vineyards of 6.6 ha are all closely
uphill and a bit western to the genesis vineyard, and of the same
high or even better quality characteristics. Villa Sandahl is thereby the
biggest holder of premium vineyards on the Badacsony hill. |
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11. Varieties |
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All vineyards are
planted some 30 years ago. Genesis is planted with Rhine Riesling and Pinot Gris, with some
additional Zeus. Solitude and Bishop Backyard are planted with Rhine
Riesling. Earl Ridge is the only vineyard planted with Olasz
Rizling. All the other are planted with Pinot Gris (Szurkebarat).
Villa Sandahl have recognised that
all vineyards have the hottest and driest microclimate of
the Badacsony hill. Thus the vineyard seem to be a location favourable
for both white and red varieties, either sun loving white varieties
or early ripening red varieties.
The late ripening Rhine Riesling
is found to be the perfect white grape mach for the hot microclimate, and is also worldwide
highly regarded as a quality variety. Villa Sandahl will
proceed with this variety as the major target. Villa Sandahl runs an
improvement program to engraft the other varieties (Zeus and Pinot Gris)
into Rhine Riesling or other more suitable varieties. |
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12. Cultivation |
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When to producing a top quality
wine, it is crucial to have control in the vineyard and for example limit the harvest yield. Fortunately, there has
never been any overproduction in the Villa Sandahl vineyards since the current vines
were planted 1983, so there is no big need for any challenging changes in this
matter.
Currently the standard for Villa
Sandahl is to take out 5 ton per hectare, corresponding to about 31
hectolitre wine per hectare. This is a very modest yield, which maybe
considered to be heighten a bit without scarifying wine quality.

Harvest and pressing is a substantial risky
moment and must be supervised down to details. Grape clusters must be
cut off gently, carefully placed in small collecting boxes, which may not be over filled. A grape that get even the smallest rip, starts to
oxidise, which erodes the wine quality. |
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13. Wine making |
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One of the most important moment
in white wine making, is the grape pressing procedure. Villa Sandahl press whole
clusters (without destemming) gently and slowly for several hours.
During the ongoing pressing, Villa
Sandahl applies the method to separate the must in several fractions of
different qualities. After pressing is finished, a first judgment can be made if
to mix any of the fractions or to ferment all of them separately.
The fermentation is done very
slowly in a reductive environment, in months rather than weeks. This
enriches the wine considerably as well as the required low temperature
keep freshness and bring elegance to the wine. There is never a need for malolactic
fermentation.
To control the fermentation speed,
temperature must be continuously watched. All wines being under
fermentation is measured and analysed every day.

After
fermenting, another judgment is made which tanks is up to standard for
Golden Line and what must be declassified to Silver Line. Qualities
below Silver Line is not sold under the Villa Sandahl label.
Bottling is done in sterile
environment into stylish bottles, and without compromising cork quality. |
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14. Technology |
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A quality wine is the result from
impeccable treatment by adequate technology.
In the vineyard the Carrera TRX
9400 AC
tractor with low gravitation centre and wide balloon tyres is the key
enabler. To the
tractor connects sprayer, crass cutter and sprout cutters.
The grape press is
essential for making white wine. Villa Sandahl use an T34 Scharfenberger
basket press. It
is
possible to program the
press with the pressure schema, to get a reliable pressing process
procedure.
Some producers use large casks to
be traditional and/or enable some micro oxidation. Villa Sandahl avoid wood, because
the fear
to strip down the elegance and to accelerate the maturation of the
bottled wine. Villa Sandahl
use only stainless steel tanks, many of them with movable top, because fractions differ in volume
for every vintage.
To be able to measure in an
efficient and accurate way in a stressing
reality, Villa Sandahl acquired an analysing instrument named "Oenofoss" from
a
Danish company. From a wine sample drop this machine deliver the nine most common
measurements with enough accuracy within a half minute.
To ferment and bottle the wines, Villa Sandahl has a close and long
term cooperation with the Bazaltbor winery just a stone throw from the
Villa Sandahl property. This vinery is totally new and is one of the
best Hungarian wineries for white wine, see below picture (with Villa
Sandahl just behind). |
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15. Quality |
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Quality control is one of the most
crucial aspects when to produce great wines. The overall difficulty is, that
quality can not be separated out as a stand alone
activity performed by a certain person or group. Quality must instead be
understood and applied in
every part of the operation by everybody working in the Villa Sandahl
team. To everybody's help, the operation is described in detailed
manual.
First of all, the value chain of
the Villa Sandahl operation is captured and understood. This is a map of
every activity from the very first planning of the vineyard, all the way
through green work, harvesting, pressing, fermentation, and up to the
wine is in the bottle and consumed by a satisfied customer. Se the
quality presentation that explains this more in detail.

After
capturing the value chain, all spots in the chain influencing on wine
quality is identified. After that, a prioritized plan is
established, describing which spots having which quality weaknesses and in
what prioritized order to improve them.
Finally and most difficult, the
decided quality improvements have to be implemented in the real
operation. The improvement
can for example be to acquire better equipment, sometimes to change supplier etc, but most
often it is to deal with changing the way people think and work. This is
often considered to be a painful transition, but when Villa Sandahl has decided what must be done, there is commitment and patience until the
implementation has proven to be in place.
The above quality work is not a
one-time-activity, but must be continually repeated as a "continuous
learning and improvement" concept. To not improve and
learn, is in best case to stay still, but if competitors are moving
forward, then yourself are moving backward relatively to them. |
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Villa Sandahl Kft 8261 Badacsony Római út 203/1 Hungary |
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Sandahl International AB Box 2045 331 02 Värnamo Sweden |
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Swedish
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